SoPsyched is aware of the mishaps that could come out when you buy online. That’s why we do our best to make your shopping experience as smooth as possible. If you need to return an item please take note of the following information. We remain firm on our return policy with all of our customers.
We offer FREE Shipping on orders over $100 within the U.S. For International orders, shipping cost calculated prior to check-out.
Shipping will not be refunded on any returned items. It is each customer’s responsibility when shipping items back to us.
Store credit will be given for the purchase price of all eligible returned merchandise (check eligibility below and pay attention to ALL the necessary steps for return eligibility). We don’t offer refunds by the original method of payment. No exceptions.
The SoPsyched tag MUST be attached as originally received. Otherwise we will reject return and the original customer will need to pay a reshipping fee to receive their item/s back.
Returns must be postmarked within 30 (thirty) days of the date you receive your shipment (via tracking number) with no exceptions. Returns postmarked after 30 days of the received date will be rejected. Customer will need to pay a reshipping fee to receive their merchandise back.
To process any Exchanges, the customer needs to notify SoPsyched within 10 days of receiving the order. Store Credit available only. Customer will have to cover the shipping cost.